The coffee mug experience AFTER you’re done

I received a Guinness coffee mug as a birthday present and I take to work in the morning and get it filled at Moh’s Coffee truck at Hackbridge train station. He makes a great coffee and even tailors it to my taste. I like using the mug because it doesn’t waste a paper cup and I don’t have to find a bin when I get off the train.
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The one problem I’ve encountered is that the coffee mug is designed in detail for coffee drinking (a must!) but not for after you’re done with the coffee. It could do a better job of handling the post-coffee drinking experience. Here’s my observations:
What I Enjoyed – the mug does well to optimise the drinking experience
  • Slider on the lid to prevent spillage
  • Insulated material to keep the coffee warm
  • Tiny air hole on the lid to help the coffee flow better
  • Lip on the lid to making drinking drip-free
  • Plastic insulation avoids the nasty metallic taste of metal lining
What annoyed me – post coffee drinking experience
  • The mug HAS to remain vertical – on its side, coffee leaks out the air hole and slots in the lid slider. On a train or tube journey, it’s almost inevitable that a mug in your bag, on your lap, or in the drink holder of your rucksack is going to go horizontal at some point. It could be on a busy train trying to balance the things in your possession or when you get to the office and put your bag down or arrive home and place it on the floor or counter. There are a lot of scenarios. My point is, coffee drips in your bag or on your clothes are annoying!
  • Cleaning – the lid is difficult to clean and requires scrubbing around the slider part of the lid where coffee congregates and hardens.
Observation: I don’t see many people using coffee mugs
With that being said, I’m a big fan of my coffee mug. When I look around, I don’t see a who lot of people who bring mugs to get coffee in the morning, at least not on the train. The vast majority are holding a cardboard cup from their favourite shop: starbucks, nero or costa to name a few popular choices. Why aren’t people using them more?
How do we get people to use their own mugs more?
A few ideas:
  • Incentivise – bigger discounts (most already have small) and advertise mug reuse more
  • Make people aware of the damage
  • Make them dead easy to clean – nobody likes a stinky coffee mug
  • Reminders – people forget to bring their mug into the shop
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Perfect experience of IKEA’s book technology

“Once in a while, something comes along that changes the way we live, a device so simple and intuitive, using it feels almost familiar,” says Jorgen Eghammer, the chief design guru of the latest IKEA book technology.

The experience of IKEA’s newest innovation is second to none. Its simple and intuitive interface is the best out on the street using cutting edge technology that feels refined to perfection over hundreds of years.

Features

  • Battery life is eternal
  • Navigation is based on tactile touch technology that you can actually feel
  • To start browsing, simply touch and drag
  • No lag, it’s crystal clear page loads instantaneously no matter how fast you scroll
  • Using just your thumb, speed browse through the content
  • If you find something you want to save for later, simply bookmark it. And even if you close the application you can easily find the bookmark again

“Experience the power of a bookbook™”

Mac OSX Help Menu – The way help should be

Using the help feature on Mac OSX applications is a thing of beauty. It’s inspired me to write a post because it saves me time and helps me learn the application better. When I search for a feature and it’s in the menu bar, the menu location is automatically expanded and displayed. This does two extremely helpful things for me:

  1. Shows me where to find it – helps train me on using the application by showing me instead of having to read and follow a bunch of text instructions with screenshots (if I’m lucky)
  2. Allows me to run the command immediately – no need to navigate through the menu following the instructions, I just hit ‘enter’ and it’s done!

This is application help designed perfectly for humans.

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Hidden Helper: Garmin Nuvi’s Junction View

During our week’s holiday in Spain, we had a new guide with the Garmin Nuvi 3597 GPS replacing our old but trusty GPS from 2009. I found the Junction View the most helpful feature of the new version but it wasn’t immediately visible. As I was driving, the hidden helper popped open and helped solve the classic question of navigating: “what lane should I be in?”. Overall, very useful for the driver with a clear view of the road and even the road sign you should look out for.

Brushing up on my Spanish with DuoLingo

Ahead of our trip to Seville next weekend, I’m brushing up on my Spanish with DuoLingo. I really like the app, its simple, responsive and gives a nice mix of listening, translating and writing.

There’s one feature that I particularly like which I discovered whilst doing my lesson on a busy train in the morning. There are speaking questions but I don’t want to embarrass myself or annoy others on the train with my poor Spanish. DuoLingo designed for this scenario. For any speaking parts, they have a button at the bottom ” can’t talk right now” which skips the question, mutes the speaking questions for an hour and skips to the next question. Very nice!

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Easy pizza customising with Oregano online

Emma found this one when ordering from Oregano pizza online. it’s quite a simple but cool feature for ordering a pizza.

I’ve attempted to capture it in an animated gif (first one I’ve made). After choosing a pizza, the toppings on that pizza are checked automatically. This makes it very easy to see what’s included on the pizza and then customise to your liking, checking or I unchecking toppings as you wish.

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This approach of designing for customisation and alterations makes it very easy to get the exact pizza you want. I think Oregano knew that people liked to make changes to pizza toppings and added this as a primary scenario.

‘Rising Chair’ by Robert van Embricqs at the Geffrye Museum, London

Emma and I went to the Geffrye museum near Shoreditch over the weekend and saw a great exhibit on “useful and beautiful contemporary objects for the home.” There was one chair in particular that caught our attention, the Rising Chair by Robert van Embricqs. We both loved the way it folded up flat for storage and then expanded out into a pretty comfortable and very nice looking wooden chair.

See the rising chair in action on YouTube

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