When we were in Paris last week, it was nice to see such a simple and usable map onboard the #5 metro line. It tells you exactly what you need to know and gives good visibility and feedback to the user:
- The next stop blinks – in this case it’s “Richard-Lenoir”
- Illuminated dots indicate stations coming up
- Stations visited are disabled
- Closed stations are also disabled like “Oberkampf”
- Underneath, a Circular “M” indicates which Metro lines you can change to or “RER” for other train services
Simple and effective.
More feedback while on the Tube
Although the London tube map is easy to read, it had something to learn in terms of feedback to the user. On the Paris Metro, I found the “blinking light” indicating the next stop an especially useful feature.
Feedback is about sending back information about what action has been done and what has been accomplished, allowing the person to continue with the activity.